MY CARE
Patients and their families are at the centre of Royal Victoria Regional Health Centre’s Strategic Plan. It is a plan rooted in the belief that every patient will have the best possible experience in our health centre. It is a philosophy we call MY CARE and it’s this focus on patients and their families that drives our entire plan.
Our Vision
Make each life better. Together.
Our Mission
Exceptional care is our passion.
People are our inspiration.
Safety is our promise.
What is MY CARE
Royal Victoria Regional Health Centre will ensure your CARE is the best, safest and centred on you. Our MY CARE philosophy means we will THINK BIG and exceed your expectations. We will treat you and your loved ones with courtesy, dignity and RESPECT, while being responsive to your unique circumstances and cultural needs. We want you to be a partner in your care. We will listen carefully to you and keep you informed about your condition and treatment so, together, we can make the best decisions. We will WORK TOGETHER to coordinate your care – inside and outside our facility – and we will OWN our decisions and behaviours. Our unwavering focus on you will enable us to Make each life better. Together.