With COVID-19 case counts declining, and in alignment with the province moving to Step 3 of its reopening plan, Royal Victoria Regional Health Centre (RVH) is moving to the next step of its family presence/visitor policy.

Beginning Friday, July 16, all admitted patients are allowed one visitor per day, for one hour, seven days a week.

While there are exceptions in place for compassionate grounds, critically ill patients, birthing mothers and paediatric patients, the general guidelines are as follows:

  • Patients will appoint two designated visitors. Those not on the patient’s list will not be permitted
    • Visitors must be over the age of 16 and must pass screening upon entry and show identification
    • Visitors must wear a hospital-issued mask at all times
    • Visitation hours on inpatient units are seven days a week between 9 a.m. and 8 p.m. Visitation hours on the child and youth mental health inpatient unit are seven days a week between 4 p.m. and 8 p.m.
    • Visits must be pre-booked no later than 6 a.m. of the day of the visit by calling the inpatient unit directly
    • Visitors must go directly to the patient unit, and with the exception of designated bathrooms, are only permitted in the patient room and not common areas within the building
    • Outpatients, including day surgery, endoscopy, cancer centre, may have one support person with them if assistance is required
    • Emergency Department patients are allowed one designated visitor, at the discretion of the care team depending on availability of space and distancing

Please note, RVH endeavors to accommodate as many visitor requests as possible, however, the safety of patients and staff remains the top priority and capacity and physical distancing requirements are still in place.  Visitation schedules are subject to change depending on capacity or the pandemic.