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​Volunteer at RVH


The Volunteer Resources Department in an integral partner in RVH's patient-centered MY CARE philosophy. Over 750 volunteers provide over 100,000 hours in dedicated time in various capacities in our health centre. Our focus is to ensure our volunteers positively affect the patient experience, that they have purposeful work and feel like they make a difference in our health centre and in our community. Results from the recent Volunteer Opinion Survey conducted by the Professional Administrators of Volunteer Resources of Ontario show that 98% of volunteers would recommend RVH as a great place to volunteer.


  • Students
  • Frequently Asked Questions
  • Contact: 705-739-5650

    Hours of Operation:
    Monday to Friday 7:00 a.m. – 5:00 p.m.


    How to become a volunteer


    To become a volunteer at Royal Victoria Regional Health Centre you must:

      • •  Be entering into grade 11 or older
    • •  Submit an online Volunteer Application or contact the Volunteer Department directly
    • •  Attend an in person interview
    • •  Commit to a minimum of 6 months (or 75 hours), one shift per week
    • Click the link to download the Volunteer Application.pdf. Once completed please send to


    • or please phone RVH Volunteer Resources at 705-739-5650.


    Acceptance as a volunteer is conditional upon:

    • •  Submiting two references. A work ethic reference by someone who has known you 2 years or longer 
    • •  Completing a two-step tuberculosis (TB) test
    • •  Attending a scheduled orientation
    • •  Submitting a clear Police Record Check with Vulnerable Sector Screening


    Please keep in mind that while we strive to accept as many applicants as possible, there are a limited number of positions, so regretfully not everyone who submits an application will be contacted for an interview.

    Thank you for your interest in volunteering with Royal Victoria Regional Health Centre.



    We currently have several open positions for the Auxiliary Cafe Royale.  If you are interested to volunteer within one of the services please contact Volunteer Resources at 705-739-5650 to inquire.

    Make a difference in the lives of our patients. Whether you want to volunteer directly with patients or support their care at RVH, we have an opportunity that is right for you.

    ​Patient Experience

    RVH is looking for volunteers to enhance the patient experiene by greeting and familiarizing patients on non-clinical aspects related to their stay at RVH.  Applicants should be outgoing and have a high level of empathy and compassion towards patients.  Applicants must exhibit RVH's core vales of:  Work Together, Respect All, Think Big, Own It and Care.

    Hospital Elder Life Program (HELP)

    The Hospital Elder Life Program is a program of care designed to prevent delirium and functional decline in hospitalized elderly patients. Volunteers provide bedside visits with friendly conversation, assistance with meal set up, range of motion exercises and walking short distances. 

    Information and Way Finding

    Provide directions, information and way finding to patients and visitors. Assist patients by walking them to their destinations. Applicants must have excellent customer service and interpersonal skills.

    Retail & Fundraising

    Assist our customers in a retail setting in Victoria's Gift Shop or in a friendly restaurant type environment in Cafe Royale. Applicants should have excellent customer service skills and enjoy a service industry type setting.


    Assist staff with a variety of administrative tasks.  Each area offers a unique role and applicants should be mature, have good organizational skills and attention to detail.

    Outpatient and Visitor Support

    Volunteers support patients and family members from throughout their visit in Registration, Clinic and Waiting Rooms, at Information Desks and throughout the hospital to provide wayfinding and escorting.  Applicants must have excellent customer service and interpersonal skills.

    Pet Therapy Program

    We welcome certified St. John Ambulance and Therapeutic Paws of Canada (TPOC) Pet Therapy Volunteers.  To have your pet certified, contact St. John's Ambulance Therapy Dog Program and TPOC for information.