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Musculoskeletal Central Intake / Musculoskeletal Rapid Access Clinic

The North Simcoe Muskoka LHIN (region) has introduced the Musculoskeletal (MSK) Central Intake and Rapid Access Clinics (RAC) as part of a provincial initiative to improve timely access to quality care.

Rapid Access Clinics locations:

• Collingwood General and Marine Hospital
Orillia Soldiers' Memorial Hospital 
Royal Victoria Regional Health Centre



Guide to your Total Knee Replacement.pdf 

Guide To Your Total Hip Replacement.pdf


​Contact Us

Phone: 705-728-9090 Ext. 46950
Fax: 705-792-3329
Toll Free Fax: 1-866-449-0994


Central Registration is located on Level 2 in the Atrium Entrance across from Victoria's Gift Shop


The MSK Central Intake acts as one point of contact for all referrals related to hip and knee arthritis across the region.  Patients will be assessed by an Advanced Practice Physiotherapist (APP) at one of three RACs in our region. Patients deemed ready for surgery will then go on to see the orthopaedic surgeon.  

What to Bring to Your  Appointment:

· Health Card and/or applicable insurance (ie WSIB, etc)
· X-rays or Diagnostic Imaging Films or CDs
· Please wear/bring loose fitting clothes for the joint being assessed
· Medication list


The APP is a specially trained physiotherapist that works collaboratively with the orthopaedic surgeons.  This model focuses on providing quicker access for patients while maintaining thorough patient education and treatment recommendations.  This streamlined process has improved access and quality of care for patients with hip and knee arthritis including reduced wait times for both assessment and surgery.

Prior to referral, primary care practitioners should discuss with their patients if they would prefer their assessment to take place at the location closest to their home, or if they would prefer to attend the first available assessment within the LHIN (region).


Joint Assessment Referral Process

All patients require a referral from a referring practitioner.

Referral Forms that are not complete will be returned to the referring practitioner and a new referral will be required. Complete referrals facilitate having patients seen in a timely manner and allows accurate provincial wait times to be captured for our LHIN (region).

Once a patient has been booked for a consultation appointment at the clinic, they are contacted directly and/or by their referring practitioner with appointment information and any specific instructions required (paperwork and x-ray requirements).


Referring practitioner can fax the completed referral form with an attached x-ray report (within the past 6 months) to 705-792-3329


MSK CI Referral.pdf