The COVID-19 pandemic is an evolving situation. In this uncertain time, the SMRCP must take exceptional measures to keep our patients, staff and our community safe. Visitors must use the RVH Main Entrance ONLY where they will be screened upon entry. We ask all patients and visitors to be mindful when inviting any visitor into the Cancer Centre and RVH at any time. Physical distancing is still a required safety practice.
Effective November 30, 2020, the only visitors allowed to accompany a patient receiving care at the cancer centre are essential support people. This person will be approved by the care team if one or more of the following apply:
• Patient requires assistance with toileting
• Patient cannot communicate on their own
• Patient has cognitive impairment whereby they are accompanied by a documented Power of Attorney (POA) or Substitute Decision Maker (SDM) The following supports are available to help facilitate this change:
• porters to assist patients who are in a wheelchair
• phones in all exam rooms so family members can call to participate in medical appointments
• For doctor visits, there is a phone in every exam room where we can call 1 caregiver to be part of the appointment • Wheelchairs are available at the Main Entrance of RVH • There are phone-based interpretation services at RVH • Cancer, COVID-19 and your cancer appointment• If you are unwell please use Ontario's enhanced and interactive self-assessment tool• Smoking & COVID-19
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Phone: 705-728-9090 Ext. 43333
Phones and messages are answered 8:00 am - 4:00 pm
Location: 201 Georgian Drive, L4M 6M2 Level 2 Main Entrance
Hours of Operation: Doors are open 7:15 am - 6:00 pm
Most clinics run between Monday - Friday 8:30 am - 5:00 pm. Please refer to your appointment sheet for your specific appointment time.
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