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Mental Health & Addiction Services

Crisis Services

Crisis Services provides immediate intervention and mental health assessments to individuals presenting in the Emergency Department with mental health concerns or crisis.  This includes providing mental health and risk assessments, clinical impressions, health teaching, collaborating with the interprofessional emergency department care team, and referral to resources within the RVH or the community for additional support as required.  Crisis Workers come from varying professional backgrounds and perform a generic crisis role. 

​The Crisis Team Based at RVH Provides:  

  • •  Urgent and emergent mental health assessments to individuals experiencing a psychosocial or psychiatric crisis
  • •  Short term individual follow-up to clients in crisis
  • •  Provide referrals to community supports as required


Simcoe County Crisis Response Service Crisis Line: 1-888-893-8333 or 705-728-5044

Operation Hours

Monday - Friday 7:00 a.m. - 11:00 p.m.
Weekends and statutory holidays 
10:00 a.m. - 10:00 p.m.