RVH is committed to conducting its business in a manner that promotes transparency and accountability. It is the practice of RVH, in keeping with the spirit of FIPPA, to make its operational records publicly available wherever possible.
Before Making a Request
Before making a request we strongly encourage all potential requesters to first review the hospital’s Directory of Records and/or Directory of Personal Information Banks.
Directory of Records
Royal Victoria Regional Health Centre maintains a Directory of Records listing the general classes or types of records in its custody. Download
Directory of Records 2012.pdf
Directory of Personal Information Banks
The hospital also maintains a Directory of Personal Information Banks. If you are seeking access to your own personal information maintained by the hospital, please refer to this index before submitting your request. Download
Index of Personal Information Banks2012.pdf
Making a Request
A formal request for records can be made under the Freedom of Information and Protection of Privacy Act. This request must be made in writing and must include a $5 application fee. Download and complete the FIPPA Request Form.pdf
Steps to follow when making a Freedom of Information and Protection Privacy Act request:
1. Check the Directory of Records or Directory of Personal Information Banks to make sure RVH maintains the information you require.
2. Download and complete the FIPPA Request Form.pdf
You must clearly identify the records you are seeking. Please ensure that you provide enough detail to enable RVH to identify the records. The more specific your request, the more efficiently and accurately it can be answered. Be sure to include your contact information.
3. Prepare a cheque or money order for $5 payable to "Royal Victoria Regional Health Centre" and attach it to your request.
4. Submit your request, together with the non-refundable $5 application fee, to:
Royal Victoria Regional Health Centre
201 Georgian Drive
Barrie ON L4M 6M2
Receiving a Response
RVH will contact you to acknowledge receipt of your records request. RVH will make every reasonable effort to respond to a request no later than 30 calendar days after receiving it. There are some specific exceptions that warrant an extended period of time for RVH to respond.
Contact the RVH Privacy Coordinator by telephone at 705-728-9090 Ext. 42537 or email firstname.lastname@example.org
Under Freedom of Information and Protection of Privacy Act, you may appeal any decision regarding access to the Ontario Information and Privacy Commissioner within 30 days from the date of receipt of the letter denying your request.
Appeals are to be submitted in writing to the Ontario Information and Privacy Commissioner at:
2 Bloor St, East (Suite 1400)
Toronto, ON M4W 1A8
Tel. 416-326-3333 or Toll Free. 1-800-387-0073
Fax 416-325-9195 or 515-832-9400